Information

We understand you might have questions before booking your energy efficiency survey. At Book My Survey, we're here to provide clarity and ensure you feel confident in your decision. Explore the frequently asked questions below to gain a better understanding of our services and how we can help you.

Frequently asked questions

Here are some of the most common questions we receive. We hope these answers provide you with the information you need. If you have any other queries, please don't hesitate to contact us.

What are the most common questions potential customers ask before booking a survey?

A common question is: Why do I need an energy performance report?

What are the biggest worries or hesitations people have about energy efficiency surveys?

People often worry about who the surveyor will be and who is vetting them.

What are the top 3 things you want customers to understand about your surveys?

To sell a property, you need a valid EPC or to know the current energy rating of your property.

What makes your survey booking system easier or better than others?

Having a property survey done to suit you means choosing the right professional and the right time (after mortgage offer, before exchange) to get an expert view on a home's condition, saving potential stress and significant costs by spotting issues like damp, roof problems, or structural defects early. You "suit you" by not having to shop around for surveyors. With Book My Survey, we handle the surveyor selection process for you.

Still Have Questions?

If you haven't found the answer you're looking for, please reach out. We're here to help make the survey booking process as smooth as possible for you.